Refund policy

Returns & refunds

Digital products and non-physical custom artwork or services are final sale and are not eligible for returns or refunds, except where required by law.

Physical items

For physical artwork, stickers, apparel and 3D items, we review claims for damage, defects, incorrect items or packages lost in transit. We do not accept change-of-mind returns.

Damage or incorrect items

Please inspect your order on arrival. Contact us with your order number and clear photos of the item, packaging and shipping label. We will review the issue and arrange an appropriate replacement or refund for an approved claim. Do not return an item without our instructions.

Lost in transit

If tracking has not confirmed delivery and the package appears lost, contact us with your order and tracking numbers. We will investigate with the carrier and review a replacement or refund if the package is confirmed lost.

Marked delivered

If the carrier confirms delivery to the correct address provided at checkout, we do not ordinarily refund or replace packages subsequently reported missing or stolen. Please check with household members, neighbors and the carrier. Contact us if you believe the package was delivered to the wrong address.

Approved refunds

Approved refunds are issued to the original payment method. Bank processing times may vary. This policy does not limit rights or remedies required by applicable law.